
DELIVERIES
📦 Shipping zones
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Delivery available to Belgium, Europe, Singapour, and the United States.
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For other destinations, please contact us before ordering.
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Any customs duties and local taxes are the client’s responsibility.
⏱ Delivery times
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Stock items: shipped within 7 business days after payment.
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Made-to-order items: shipped in 2–3 weeks, depending on workload.
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Mixed orders: shipped in one parcel when all items are ready.
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👉 We always do our best to ship quickly, but delivery times also depend on postal services.
📬 Receipt
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Orders are delivered to the address provided at checkout.
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In case of absence, reshipment may incur extra charges.
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Please check the parcel on delivery and notify us within 48h if damaged: info@papiersprina.design (+ photos).
🔄 Returns
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Stock items: return possible within 14 days after receipt.
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Custom / made-to-order items: cannot be returned or exchanged.
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Items must be returned in original packaging and in perfect condition.
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👉 To exercise your right of withdrawal: see our Terms & Conditions + withdrawal form.
💳 Refunds
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Refund issued within 14 days after receipt and inspection of return.
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Return shipping costs are the client’s responsibility.